Cancellation Policy

Cancellations received 48 hours prior to the event will be fully refunded. Cancellations received within 24 hours prior to the activity will be refunded 50%. If the cancellation request is made on the same day, there will be no refund.

Cancellations received 48 hours before the event will be fully refunded. Cancellations after 48 hours or less there will be no refund.
Cancellations must be requested via email to: reservas@bayislandcruises.com and you can confirm receipt by phone: +506 22353536 or WhatsApp +506 83783590